Frequently Asked Questions

  • It’s as simple as it sounds - direct care between a physician and a patient with no involvement from third parties. We do not contract with any insurance companies. Dr. Bordone provides the time and expertise you need and deserve.

  • Upon request, we can provide you with a coded receipt. You can submit this to your insurance for reimbursement if you have out-of-network benefits. Not all insurance companies allow reimbursement for services - we cannot predict or guarantee if or how much you will get reimbursed. Please check with your insurance company regarding reimbursement rules. By law, Medicare and Medicaid beneficiaries cannot submit for reimbursement. It is your responsibility to submit and know the rules of your particular plan.

  • We do not accept any insurance plans directly but we encourage you to use your insurance for labs, prescription medications and pathology. You may also use your HSA or FSA card as payment for medical services in line with the administrator’s guidelines, and if you plan has out of network benefits, we can give you the necessary documentation to submit on your own.

  • Follow-up visits are priced starting at $250.  Hair loss consultations are dedicated, comprehensive visits starting at $375. Some prices vary depending on complexity. You can review pricing here.

  • Traditional insurance-based dermatology visits allow for 5-10 minutes of one-to-one time with your doctor. Visits with us are unrushed, usually lasting up to 30 minutes or longer.

  • If your appointment needs are beyond the scheduled amount of time, we will happily extend your appointment if time allows and you will be charged for the next highest time slot. However, we will never delay another patient’s appointment to extend yours and will reschedule you in that scenario. We respect all our patients’ time and try our hardest to stay on schedule.

  • For any other practice related questions, please email bordone@bordonemd.com.

    EMAIL IS NOT FOR MEDICAL ADVICE QUESTIONS.